Third St and Chitepo, Harare, Zimbabwe
Business, Hospitality & Travel

ICM - Hospitality Management Advanced Diploma

Institute of Commercial Management Hotel, Catering & Hospitality Management Advanced Diploma

Programme overview

About this course

Do you want to understand the global structure of the hospitality industry?

Who will issue your certificate?

Once you’ve completed your study with Speciss College and passed the exams, you’ll be awarded the ICM Advanced Diploma in Hospitality Management. This is the highest level of diploma awarded by ICM.

The travel and tourism industry is a growing market and careers in this field are exciting and challenging. The Institute for Commercial Management (ICM) offers you a globally recognized qualification in this industry.

Over the last 30 years, ICM has established its reputation for providing practical and progressive programmes to support your career development as well as your mobility in the job market.

The ICM qualification enables you to understand the global structure of the industry and gives you the business skills necessary to help you succeed in the competitive world of travel and tourism.

Entry requirements for this course

To register for the ICM Advanced Diploma in Hospitality Management, and accelerate your progress down your chosen career path, you need a pass in the ICM Diploma in Hospitality Management.

What you will learn

The 5 subjects in the ICM Advanced Diploma in Hospitality Management syllabus are:

  • Strategic Management in Hospitality
  • Organisational Behaviour and Hospitality Management
  • Environmental Management in the Hospitality Industry
  • Economics and Hospitality
  • Customer Service (Customer Service for Managers and Supervisors)

You can see the syllabus in detail on the ICM website. You can find the link on the Resources Menu.

What exams will you write?

Exams are held in March, June, September and December each year. You’ll register for the exams with the Speciss College Exams Officer. Information on the exam fees can be obtained from the Exams Officer or the ICM website.

In addition to registering with Speciss College for your tuition, you must also register as a student with ICM. Please contact their office at:
ICM House
Castleman Way
Ringwood, Hampshire
BH243BA
England
Tel: (44) (0) 1202 490 555
Fax: (44) (0) 1202 490 666
Email: icm@icm.ac.uk

When and where are the classes and what are the fees?

Lessons are offered at different times on different campuses, with some lessons being held during the day, and others in the evening or at weekends. Often the same course can be studied at a variety of different times, so you can choose the one which is more convenient to you.

You’ll get your personal timetable when you register at Speciss College.

Please note that the Chitepo Campus Business School offers a discount to students who register for more than one subject.

What about books and stationery?

You’ll need to bring your own notebooks and writing materials to your classes. For your convenience, we have a range of stationery items at the Speciss bookshops. The list of prescribed and recommended books is available on the ICM website. We strongly urge you to buy a copy of the prescribed texts.

Similar courses you should consider at Speciss

Similar courses which you can study at Speciss College include banking, management, marketing, finance, administration, purchasing, salesmanship and computer skills.

The tuition fees shown are for one subject of the qualification. The Chitepo business School offers a discount for registering for more than one subject.

What you need to know

Course information

Certification

After successfully completing the programme, you will receive the applicable recognised qualification offered through Speciss College.

Entry requirements

Entry requirements vary by programme level. Contact admissions for an assessment of your qualifications.

Examinations and learning resources

Examination dates, applicable fees, prescribed books and stationery requirements are confirmed for each intake by the College.

Lesson times

Study mode: Varies by campus and intake

Duration: Confirm with admissions

Course codes
Bulawayo Campus BICHAD Harare (Chitepo) Campus CHMAD
Current and upcoming study opportunities

Available intakes

1 intake
FULL TIME Course in progress

SPECISS BULAWAYO CAMPUS

Starts1 July 2026 Ends31 May 2027 Registration opened 1 June 2026
CHARGED PER SUBJECT